Refund & Cancellation Policy
Last updated on 15/03/2025 At TWIF Technologies Private Limited we strive to provide the highest quality materials and exceptional customer service. We understand that issues may arise from time to time, and we have established the following refund/exchange policy to ensure your satisfaction:
Refund Policy:
a. Once an order is confirmed and payment is made, there will be no refunds unless there are extenuating circumstances.
b. If you believe you have a valid reason for requesting a refund, such as a defect in the product or an error on our part, please contact our customer support and we will fix the issue.
c. Our customer support team will assess the situation and may request additional information or evidence to process your refund request.
d. Refunds will be provided at the discretion of VEDEEO, and the refund amount will be determined based on the specific circumstances.
b. If you believe you have a valid reason for requesting a refund, such as a defect in the product or an error on our part, please contact our customer support and we will fix the issue.
c. Our customer support team will assess the situation and may request additional information or evidence to process your refund request.
d. Refunds will be provided at the discretion of VEDEEO, and the refund amount will be determined based on the specific circumstances.
Cancellation Policy :
At Vedeeo, we strive to ensure that our customers have a seamless shopping experience. However, we understand that sometimes, cancellations are necessary. Please review our cancellation policy below:
Order Cancellation by Customer
Time Frame for Cancellation:
Subscriptions can be cancelled within 2 hours from the time of placing the order without incurring any cancellation charges.
After 2 hours, cancellations may not be accepted as the order processing and shipping process may have already commenced.
How to Cancel:
To cancel an order, please contact our customer support team through email at hi@vedeeo.com or call us at 18002026144
Provide your order number and reason for cancellation in your communication.
Refund Process:
For prepaid orders cancelled within the acceptable time frame, the refund will be processed to the original payment method within 7-10 business days.
For prepaid orders cancelled within the acceptable time frame, the refund will be processed to the original payment method within 7-10 business days.
Order Cancellation by vedeeo.
Reasons for Cancellation:
We reserve the right to cancel any subscription due to unforeseen circumstances, such as product unavailability due to server issues, pricing errors, or issues identified by our fraud detection department.
If a subscription is cancelled from our end, the customer will be notified via email or phone, and a full refund will be processed immediately.
Refund Process:
In the event of cancellation from our side, the refund will be processed to the original payment method within 7-10 business days.
We recommend reviewing this policy before making any purchase on vedeeo website. For any further questions or concerns regarding our policy, please contact our customer support team at 18002026144 or at hi@vedeeo.com
Refund & Cancellation Policy
Last updated on 15/03/2025 At TWIF Technologies Private Limited we strive to provide the highest quality materials and exceptional customer service. We understand that issues may arise from time to time, and we have established the following refund/exchange policy to ensure your satisfaction:
Refund Policy:
a. Once an order is confirmed and payment is made, there will be no refunds unless there are extenuating circumstances.
b. If you believe you have a valid reason for requesting a refund, such as a defect in the product or an error on our part, please contact our customer support and we will fix the issue.
c. Our customer support team will assess the situation and may request additional information or evidence to process your refund request.
d. Refunds will be provided at the discretion of VEDEEO, and the refund amount will be determined based on the specific circumstances.
b. If you believe you have a valid reason for requesting a refund, such as a defect in the product or an error on our part, please contact our customer support and we will fix the issue.
c. Our customer support team will assess the situation and may request additional information or evidence to process your refund request.
d. Refunds will be provided at the discretion of VEDEEO, and the refund amount will be determined based on the specific circumstances.
Cancellation Policy :
At Vedeeo, we strive to ensure that our customers have a seamless shopping experience. However, we understand that sometimes, cancellations are necessary. Please review our cancellation policy below:
Order Cancellation by Customer
Time Frame for Cancellation:
Subscriptions can be cancelled within 2 hours from the time of placing the order without incurring any cancellation charges.
After 2 hours, cancellations may not be accepted as the order processing and shipping process may have already commenced.
How to Cancel:
To cancel an order, please contact our customer support team through email at hi@vedeeo.com or call us at 18002026144
Provide your order number and reason for cancellation in your communication.
Refund Process:
For prepaid orders cancelled within the acceptable time frame, the refund will be processed to the original payment method within 7-10 business days.
For prepaid orders cancelled within the acceptable time frame, the refund will be processed to the original payment method within 7-10 business days.
Order Cancellation by vedeeo.
Reasons for Cancellation:
We reserve the right to cancel any subscription due to unforeseen circumstances, such as product unavailability due to server issues, pricing errors, or issues identified by our fraud detection department.
If a subscription is cancelled from our end, the customer will be notified via email or phone, and a full refund will be processed immediately.
Refund Process:
In the event of cancellation from our side, the refund will be processed to the original payment method within 7-10 business days.
We recommend reviewing this policy before making any purchase on vedeeo website. For any further questions or concerns regarding our policy, please contact our customer support team at 18002026144 or at hi@vedeeo.com
